Walmart alters course: Drops self-checkout expansion amidst customer concerns

The advance of technology helps facilitate our lives a great deal, but do we pay a high price when it comes to relying on the machines way more than we should?

In order to speed up the process of running errands and shopping for groceries, Walmart introduced self-checkouts. What they didn’t expect, however, is to face backlash because of this decision that many of the customers consider controversial.

The self-service machines aren’t something new. In fact, they were first introduced in the 1980s to lower labor expenses.

But this service faced plenty of obstacles and customers complain to the added responsibilities.

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For example, certain items may have multiple barcodes, whereas the produce, including the meat, fruit, and vegetable, typically needs to be weighed and manually entered into the system using a code, which might be time consuming for the ordinary shoppers. Other times shoppers won’t hear the “beep” confirming an item has been scanned properly.

Another issue is the increase of theft. Walmart announced that thefts at its stores has reached an all-time high.

The machines not only fall short at their purpose of making shopping easier at times, but they also make it harder for the employees they were meant to help.

Christopher Andrews, a sociologist and author of The Overworked Consumer: Self-Checkouts, Supermarkets, and the Do-It-Yourself Economy, says the system “doesn’t work well for anyone.”

He continued: “Everyone feels like they have to have it. Companies are thinking: ‘If we can just get more people on this, maybe we can start reducing some overheads.’”

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What’s most, most of the customers have reported that they miss the human interaction while shopping.

Randy Parraz from Making Change at Walmart perfectly summed up customer sentiments by saying, “You can’t convince customers to do the job of a cashier just because you don’t want to pay for the work.”

Walmart decided to listen to what their customers had to say and instead of further expanding automation, the retail giant will hire additional cashiers to provide their customers with a pleasant shopping experience and service.

What Walmart and the rest of the retailers, among which Costco and Wegmans, learned is that efficiency is important but maintaining a balance with positive experiences remains crucial.

People raise over $370k for 90-year-old Air Force veteran who was seen pawning jewelry to care for wife with dementia

They ran into each other when Marie saw Donald in a Gold and Pawn shop in Manchester, New Hampshire.

The veteran shared that he was selling his jewelry to pay his rent and take care of his ill wife, who had just been diagnosed with dementia. To add considerably more pressure to this, their landowner has chosen to raise the lease and Donald dreaded he and his significant other could be removed.
In a video presented on her page, Marie gave Donald an envelope loaded up with $1,300 from commitments between herself, her life partner, and 25 other kind outsiders who contributed.
The flying corps vet was overpowered with appreciation and promised to reimburse the blessing with a supper, when he could manage the cost of it.

However, things only improve from here on out.
Marie then started a GoFundMe campaign for him, which has received over 13,000 contributions.
Even though the goal was only $350,000, more than $370,000 has been raised for Donald as of now.

So what is the cash in any event, for? Well Marie, remarked that this cash would simply go towards aiding the vet on his monetary burdens, as well as assist him with viewing as another home.
On the mission page she remarked: ” I’m trying to find him a new place to rent that doesn’t break the bank, but I was hoping I could raise some money to ease his financial burden. Any sum would help and any assets for a one room first floor condo or house to lease would be greatly valued in the Manchester region.”

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In an update, on August 9, the TikToker expressed gratitude toward every one of those gave and said she and her life partner would be plunking down with Donald and a lawyer to get all the cash in a protected record that he can get to.
Thus, everything seems to lead to a happy conclusion.

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